Amazon Payments Blog

Updated Amazon Payments Resources

We have recently made some changes to the resources available to sellers and developers integrating with Amazon Payments:

Checkout by Amazon Forums:

The Checkout by Amazon Seller Community Forums have been upgraded to improve usability and organization of information. Explore the discussion boards, share your experience with other sellers, or submit questions. Our support team is regularly monitoring the forums to provide answers to all your inquiries.

Amazon Payments Help:

Our new Amazon Payments Help resource provides rich content for both business and personal account holders. You can browse help topics by service (Checkout by Amazon, Amazon Simple Pay and Amazon Flexible Payments Service), or find general information on integrating, managing orders and many other topics.

We hope you find these resources helpful, and definitely send us any feedback!

New Integration Tool for Checkout by Amazon

The Merchant Error Console in Seller Central is a resource to help you as you integrate with Amazon Payments. The Console allows you to troubleshoot any errors you may encounter quickly and efficiently. You can keep track of warnings and errors generated by carts submitted by your website within the last 15 days, and see more information about how to correct problems in the carts your site submits in the future.

The Merchant Error Console can be accessed from the Integration tab in Seller Central. Learn more here.

Tips & Tricks: Technical Support for Checkout by Amazon

Need Checkout by Amazon technical support?

Here’s the best way to contact us:

1.    Log in to Seller Central and click the “Get technical support” link at the bottom of the page.
2.    In the Category drop-down box, select “Getting started & managing my account.”
3.    In the Topic drop-down box, select any topic starting with “Checkout by Amazon.”
4.    Now just fill out the description, enter your question, and click “Send message.”

By following these steps, we can quickly respond to your questions...